Terms of service

Last Updated: August 16, 2024

ARBITRATION NOTICE: THESE TERMS CONTAIN AN ARBITRATION CLAUSE. DISPUTES BETWEEN A USER AND THE COMPANY SHALL BE RESOLVED BY MANDATORY BINDING ARBITRATION. ADDITIONALLY, BY ACCEPTING THESE TERMS THE USER WAIVES ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT.

I. AGREEMENT TO TERMS

The Application Terms and Conditions Agreement (“Agreement”), created on the effective date and last amended on the date above, is made between you, the user ("user,” “you," or “your”) and:

a. The Company

Website URL: http://slippd.com/
Company Name: Slippd LLC
Street Address: 22203 NE Osman Road
City / State: Battle Ground, Washington
Zip Code: 98604-9653

The owner mentioned above includes its affiliated companies, websites, applications, software, and tools (the “Company,” “we,” “us,” or “our”), and, with this Agreement, outlines the rights and obligations that you and all users share, as well as any other media form, media channel, mobile website or mobile application related or connected thereto (collectively, the “website”), for the purpose of making use of any of the content, software, or other tools on the website (“services”).

Service Statement
Slippd LLC is a research and communications platform and not a dealer, seller, broker, or agent for sellers or dealers. Slippd receives fees for offering services to Users.

II. PAYMENTS

All or a portion of the services offered by the Company on the website are to be paid in accordance with the terms below:

a. Forms of Payment (Sellers). We accept payment through wire transfer, cash, or cashier’s check at the time of purchase or when a balance is due. The provider and method of payment are determined by your location, device, and purchased item. We reserve the right, at any time, to reject payment for any reason.

b. Forms of Payment (Buyers). We do not accept or facilitate payment(s) between buyers and sellers. All transactions between buyers and sellers are exclusively by the methods established by any agreement entered into between the two parties or their representatives and subject to all applicable laws and regulations. Slippd will not accept payment on behalf or in escrow for any party for any reason.

c. Subscriptions. If any of the services offered by us are only available with a paid subscription, you will be billed in advance and on a recurring and periodic basis (such as daily, weekly, monthly, annually, or other agreed upon timeframes) at the end of each period. With each successful payment, the subscription will automatically renew under the same conditions unless canceled.

  • i. Renewal. Subscriptions will automatically renew unless canceled at least 24 hours before the end of the current period.
  • ii. Cancellation. You are entitled to cancel a subscription at any time and in accordance with the terms of this Agreement. Cancellation does not entitle you to a refund for any prior payments made.
  • iii. Fee Changes. If any changes occur to the subscription amount, you will be given notice of at least one (1) billing cycle prior to the change taking effect. Notice will be provided by e-mail on your registered account or profile.
  • iv. Free Trials. Any free trial, sample, or other abridged versions of our services that are offered shall be considered a one (1) time use based on the registration of a user's email. It is strictly prohibited for a user to create and register more than one (1) email solely to access another free trial on the website.

d. Currency. Payments will be accepted on the website in the form of United States currency and in accordance with local, state, and/or federal laws.

e. Refund Policy. Except when required by law, due to a double-payment, payments, fraud, or unauthorized transactions, payments are not refundable by the company. Refund requests due to acceptable reasons provided herein may be submitted to support@slippd.com but must be made within 30 days of the transaction or occurrence.

f. In-App Purchases. If the website’s services are offered on an Android, iOS, or other mobile application (“mobile app”), this Agreement also applies to payments made on the mobile app. In addition, payments made on the mobile app must also be in accordance with the terms of the mobile app platform or “store.” In-App purchases are subject to the same Refund Policy restrictions contained in (e).

Users are responsible for any mobile data charges incurred while using The Company’s services. Check with your internet or mobile provider for details.

III. ACCESS

Your access to and use of the website, social media accounts, and/or App services is conditional upon your acceptance of and compliance with this Agreement, which applies to all the website’s visitors. If, for any reason, you do not agree with any of the terms of this Agreement, you may not access the website, social media accounts, and/or App or its services.

Additionally, your access to and use of the services is conditional upon your acceptance of and compliance with our privacy policy which describes our policies and procedures on the collection, use, and disclosure of your personal information, which is initiated by and commences when you use any of the online services offered by the Company. The privacy policy discloses details and discloses your privacy rights and protections under applicable laws. It is advised to read our privacy policy prior to accessing any of the Company’s online services.

a. Minors (under the age of 18).

If any user is a minor in the jurisdiction where they reside, they must obtain permission from their parent or guardian to use the website. If a minor accesses the website, it is assumed that their parent or guardian has read and agrees to this Agreement and has given permission to the minor to use the website.

b. Children (under the age of 13).

If any user is a child under the age of thirteen (13) years and from the United States, it is assumed that they have obtained permission and verifiable parental consent to use the website. Furthermore, this Agreement allows the protections mentioned under the Children’s Online Privacy Protection, specifically, 15 U.S. Code § 6502.

We do not claim that the website's content is appropriate or suitable for you or any visitor. No information, data, or information provided on the website is intended for distribution or use in any location where such usage is prohibited or is contrary to any law or regulation which would subject the Company to legal liability of any type. Any such access or use of the website is to be utilized on your own initiative, and you are solely responsible for any legal compliance.

Any supplemental amendments or documents on the website following the effective date of this Agreement are to be considered expressly incorporated into this Agreement.

IV. PROHIBITED ACTIVITIES

As a user of our services, whether on the website, social media, or mobile app, it is prohibited to engage in the following activities:

  • Systematically retrieve data or other content from the website or services to create or compile, directly or indirectly, a collection, compilation, database, or directory without our written permission;
  • Trick, defraud, or mislead other users or us, especially in any attempt to learn sensitive account information such as user passwords;
  • Circumvent, disable, or otherwise interfere with security-related features of the website or services, including those that restrict the copying of content or protected marks;
  • Disparage, tarnish, or otherwise harm the company, website, mobile app, or any other platforms where the services are offered;
  • Use any information obtained from the website or the service to harass, abuse, or harm another person or group of people;
  • Make improper use of our support services, specifically our customer service representatives, or make false reports of abuse or misconduct;
  • Use the website or services in a manner that is inconsistent with its intended use or against any applicable laws;
  • Engage in spamming, linking, or referring to other websites for commercial or other purposes;
  • Upload or transmit, or attempt to upload or transmit, viruses, trojan horses, or other damaging or improper material, including the spamming or continuous posting of repetitive text, that has the potential to interfere, modify, impair, disrupt, alter, or interfere with another user’s experience with the website or its features, functions, operations, or maintenance;
  • Attempt any unauthorized automated use of the website, such as using scripts to send comments and messages, or using mining tools with the intention of gathering, injecting, or extracting data;
  • Delete copyrights, trademarks, disclaimers, or any other marks from the website or its content;
  • Impersonate another user or person by use of a username, e-mail, personal name, or in any other manner;
  • Upload or transmit, or attempt to upload or transmit, any material that acts as a passive or active information collection or transmission mechanism, including, without limitation, clear graphics interchange formats ("gifs"), 1x1 pixels, web bugs, cookies, or other similar devices, also known as "spyware," "passive collection mechanisms" or "PCM;"
  • Interfere with, disrupt, or create an undue burden on the website, services, networks, and other connections;
  • Harass, annoy, intimidate, or threaten any of the other users, employees, agents, contractors, or any other individual affiliated with the company;
  • Disable or attempt to disable restrictions implemented by the website that prohibits access to certain areas;
  • Copy or adapt the software of the website, including but not limited to Flash, PHP, HTML, JavaScript, or other code;
  • Decipher, decompile, disassemble, or reverse engineer any of the software on the website;
  • Except as may be the result of a standard search engine or internet browser usage, use, launch, develop, or distribute any automated system, including, without limitation, any crawlable spider, robot or bots, cheat utility, scraper, or offline reader that accessed the website or services, or using or launching any unauthorized script or other software;
  • Use a buying or purchasing agent to make purchases on the website;
  • Make any unauthorized use of the website or the services, such as collecting usernames, e-mail addresses, or personal names of users by electronic or other means to send unsolicited e-mails or create user accounts by automated means or under false pretenses;
  • Use the website or services as part of any effort to compete with us or otherwise using the website, services, marks, content, data, or any part thereof for any revenue-generating endeavor, commercial purpose, or personal benefit;
  • Use the website or services to advertise or offer to sell goods or other services;
  • Sell your user profile or account on the website;
  • Use of automated systems or software to extract data from the website for commercial purposes (“data scraping”) is strictly prohibited.

V. USER-GENERATED CONTENT

Our website or services may allow you to chat, make postings (available for public or private viewing), or other communication functionalities, and may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials on the website, including but not limited to, text, writings, video, audio, photos, graphics, comments, suggestions, personal information, or other material (collectively known as the “content”). Content may be viewable by other users or the general public. As such, any content transmitted by you may be treated as non-confidential and non-proprietary. To use certain services, Users must create an account. By creating an account, Users agree to provide accurate, complete, and updated information. It is recommended that Users use a strong password to secure their account. The Company is not responsible for any User-generated content and does not endorse any opinions expressed by Users.

When you create or make any content available on the website, you are accepting that:

  • The creation, distribution, transmission, public display, or performance of displaying your content to be widely available for accessing, downloading, or copying does not infringe your or its proprietary rights, including but not limited to any copyrights, trademarks, patents, trade secrets, confidential information, or moral rights of a third party;
  • You are the creator and owner of or have the necessary licenses, rights, consent, releases, and permissions to use and to authorize us, and other users of the website, to use your content in any manner deemed reasonable;
  • You may not use our services in a way that infringes on the rights of other Users and must ensure that you have the necessary permissions for any content you upload;
  • You have the written consent, release, or permission of each and every identifiable individual in your content to use their name or likeness;
  • Your content is not false, inaccurate, or misleading to the detriment of other users, the website, or any third party;
  • You assume total responsibility for any advertisements posted and all contents therein;
  • Your content is not unsolicited or unauthorized advertising, used for promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation;
  • Your content is not obscene, lewd, lascivious, filthy, violent, considered harassment, libelous, defamatory, or otherwise objectionable (as determined by us);
  • Your content does not ridicule, mock, disparage, intimidate, or verbally abuse other users or us;
  • Your content is not used to harass or threaten (in the legal sense of those terms) any user or individual or promotes violence against a specific person or class of people;
  • Your content does not violate any applicable laws or regulations;
  • Your content does not violate any privacy-related concerns or the publicity rights of any third party;
  • Your content does not include offensive comments related to groups of race, national origin, gender, relationship status, familial status, religion, sexual preference, or physical handicap; and
  • Your content does not link to material that violates any of the aforementioned provisions of this section or this Agreement.

The Company reserves the right to review and remove content that violates our policies. Users are responsible for the content they upload and must ensure it complies with all applicable laws.

By uploading your content on our website, you grant us a worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, and distribute your content for the purpose of operating and promoting our services. Additionally, you grant us the right and license to use, modify, publicly perform, display, reproduce, and distribute such content. You retain any and all of your rights to any content you submit, post, or display and are responsible for protecting those rights. This license includes the right for us to make your content available to other users of the website, third parties, and the general public, with or without your consent.

Guidelines for Sale/Purchase of Vehicles:

Information about vehicles is provided exclusively by the Seller and may contain information from a third party. The Company cannot verify information about vehicles nor can it verify payment by the Buyer. Prices listed may not include sales tax and additional charges. The Company is not responsible for the validity of the information which the User relies on to purchase a vehicle. The Company does not provide discounts that are advertised as incentives by Sellers.

Seller is required to sell a listed vehicle at the price provided in the listing and may not charge Buyers for additional information. All vehicles listed must be currently for sale. If a private seller is listing a vehicle, Seller must verify that they are not a dealer, agree to not advertise more than one vehicle per listing, assume liability for information on listing, e.g., photos, content, etc., and not use information from inquiring User for anything but to facilitate communication regarding the sale of your vehicle.

Instant Cash Offer Program:

Program Overview: With the Slippd LLC Instant Cash Offer Program (“Instant Cash Offer Program”) you can complete a questionnaire online and get a specific offer to buy your car for cash today (“Instant Cash Offer” or “Offer”). You can redeem your Instant Cash Offer for cash or put the value of your Offer toward the purchase of another vehicle, subject to these Instant Cash Offer Program Terms and Conditions, the Terms of Service including but not limited to the Arbitration and Class Action Waiver provisions, all of which are incorporated herein by reference, and other terms and conditions provided through the Instant Cash Offer Program. Slippd LLC does not redeem Instant Cash Offers or purchase vehicles; rather, the Instant Cash Offer is redeemable from the Seller’s and dealers who have paid Slippd LLC to participate in the Instant Cash Offer Program (“Participating Dealers”). The Instant Cash Offer is valid for three (3) days (not counting Sundays) after it was issued. It is important to note that the Instant Cash Offer is based on specific information about your vehicle. The Offer may be lower than the Trade-In Range for a similar vehicle. Your Vehicle must pass a mandatory vehicle inspection. If the inspection report differs from your description or online assessment of your vehicle’s condition, the Seller may adjust the Offer amount, which may mean decreasing the Offer amount. Participating Sellers are not owned or operated by, nor are they affiliated with or acting on behalf of Slippd LLC. Slippd LLC expressly disclaims any liability resulting from an adjustment of the Offer or refusal to accept the vehicle by Participating Seller(s).

Program Requirements: In addition to the other Slippd LLC Terms of Service and other terms to redeem an Instant Cash Offer that you have received through the Instant Cash Offer Program: (1) your vehicle must be located in a market in which the Instant Cash Offer Program is offered; (2) you must be the registered owner of the vehicle in question; (3) you must possess a valid driver’s license or other form of valid government-issued photo ID; (4) you must not be an automobile dealer or an employee or agent of an automobile dealer; (5) the personal contact information and the information about your vehicle that you provide in response to our online questionnaire must be accurate, complete, and truthful; and (6) within three (3) days of the issuance of your Instant Cash Offer (not counting Sundays), you must deliver your vehicle, with a valid registration and either clear and unencumbered title in your name, or complete documentation regarding any lease obligations or liens on your vehicle (including, for example, contact information for your lender or leasing company, relevant account information, and the current loan payoff amount or lease early termination fee for your vehicle) to a Participating Seller. The Participating Seller will inspect your vehicle to confirm its condition and verify the accuracy of the other information about your vehicle that you submitted online. Based on the results of this verification inspection (more information below) reported by the Participating Seller, the dollar amount of your Instant Cash Offer may be adjusted up or down prior to redemption.

Restrictions: The Instant Cash Offer Program is not available in all areas and not all vehicles are eligible for Offers. The Instant Cash Offer Program may not be used to sell or to trade in certain categories of vehicles at Slippd LLC’s discretion, including, without limitation: current model year (or newer) vehicles; exotic vehicles; commercial vehicles; vehicles subject to recall or investigation by a government agency; vehicles with a police, fire, livery, taxi, or rental history; reconstructed or salvage vehicles; vehicles without a valid Vehicle Identification Number (VIN); vehicles not originally built for the United States market or that were imported illegally or outside of official manufacturer channels (i.e., “gray market” vehicles); vehicles older than 24 model years; vehicles that have over 300,000 miles on the odometer; vehicles with altered drivelines or bodies or illegal or non-functioning emissions equipment; vehicles registered at an auto auction or offered for sale through any wholesale channel within 45 days; and vehicles that we would value at less than $1,000. You may use the Instant Cash Offer Program to sell or trade in a maximum of three vehicles in any six-month period. Vehicles with an Offer value greater than $75,000 may not be accepted by every Participating Dealer and may require an additional inspection.

Some Offers Require Review: Although the majority of Instant Cash Offers generated by the Instant Cash Offer Program will be delivered within moments of submitting a valid request, some requests require manual review. This manual review process usually will be completed within minutes of submitting a request but occasionally may take until the next business day.The Information You Provide in Connection with Your Offer. By requesting an Offer, you represent and warrant that the information you provide is accurate and not false or misleading and that you are the sole owner of any images you submit in connection with the Offer and that the images will not violate the intellectual property rights of any third party, including copyright or other intellectual or proprietary rights. You further agree that by submitting any information or images in connection with an Offer, you grant to Slippd LLC and its affiliates a nonexclusive, royalty-free, perpetual, transferable, irrevocable and fully sub-licensable right to use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such information and images throughout the world in any media, now known or hereafter devised. You acknowledge that if you provide us with any false, incomplete or inaccurate information, including, without limitation, vehicle information or personal contact information, your Instant Cash Offer may be immediately invalidated. You further acknowledge that if vehicle images are inconsistent with other information you provide, this may affect the accuracy of your Offer. By requesting an Offer, you agree that we, our service providers, and Participating Sellers may contact you, by any method that you supplied for your contact information about vehicles or other products and services that may be of interest to you. By supplying a mobile number, you consent to receive calls or texts at that number, whether manually or automatically dialed, from us and from Participating Sellers. You do not have to provide us with a mobile number as a condition of obtaining an Instant Cash Offer.

Participating Sellers: Participating Sellers pay a monthly subscription to participate in and receive leads through the Instant Cash Offer Program. Offers provided through the Instant Cash Offer Program are calculated and generated by a proprietary appraisal tool intended to generate a price reflecting a liquid cash offer to be honored by a Participating Seller irrespective of whether you are purchasing another vehicle from that Participating Seller. The Instant Cash Offer Program guarantees to Participating Sellers that your vehicle will be worth at least the amount of the Offer. Participating Sellers are not owned or operated by, nor are they acting on behalf of, Slippd LLC, and, except as described herein, are not otherwise affiliated with Slippd LLC. If you redeem your Instant Cash Offer at a Participating Seller, you will have the option of either using your Instant Cash Offer to trade in your vehicle or to sell your car for a check. If your Instant Cash Offer does not identify a Participating Seller near you, please send us an email to request this information.

Although Participating Sellers are not obligated to purchase your vehicle or accept your vehicle for trade for any price other than the amount of your Instant Cash Offer, you are welcome to try to negotiate a more favorable price or trade-in amount for your vehicle and, of course, you are always free to sell or trade-in your vehicle outside of the Instant Cash Offer Program. Though we think the Offer allows for a convenient and easy way to sell your vehicle, it may not be the highest sale price or trade-in amount that you could receive for your vehicle outside of the Instant Cash Offer Program.

Verification Inspections: Participating Sellers will conduct a mandatory vehicle inspection free of charge to verify the accuracy of the vehicle description and condition information that you provided online. This verification inspection may include, for example, paint thickness measurements, a road test, a mechanical inspection, and a review of vehicle history reports and disclosure statements regarding flood, salvage, or odometer discrepancies (including rollbacks), and the like. The Participating Seller will submit the results of the verification inspection to the Instant Cash Offer Program using the same online tool that you used to request your Instant Cash Offer, and we may raise or lower the dollar amount of your Instant Cash Offer prior to redemption based on the information revealed by the inspection. All decisions of the Participating Seller regarding the condition of your vehicle will be final. At the conclusion of your vehicle verification inspection, you can redeem your Instant Cash Offer, subject to any applicable adjustments after the inspection, by delivering your vehicle on the spot or by returning your vehicle to your Participating Seller’s location by the end of the next business day in the same condition and with no more than 50 additional miles on the odometer.

Redeeming Your Instant Cash Offer: If you decide to redeem your Instant Cash Offer by selling your vehicle, the Participating Seller will issue you a check following the release of all applicable liens and lease obligations and the Participating Seller’s receipt of a clear and unencumbered vehicle title. All checks will be made payable to the vehicle owner(s) named on the vehicle title.

Redeeming Your Offer Towards the Purchase of Another Vehicle: If you elect to apply your Instant Cash Offer to the purchase of another vehicle, your Participating Seller will issue you a credit toward the price of any vehicle available in its inventory in exchange for your vehicle. The Offer credit will be given after the release of all applicable liens and lease obligations and the receipt of a clear and unencumbered vehicle title.

Equity in Your Vehicle If there are outstanding lien or lease obligations on your vehicle, the following will apply:

  • Negative Equity: If you have negative equity in your vehicle (i.e., your outstanding loan balance or lease payment obligation exceeds the amount of your Instant Cash Offer), you will be responsible for paying the difference between the Instant Cash Offer and the amount needed to clear the title to your vehicle by certified check or other form of payment acceptable to the Participating Seller before your transaction can be completed.
  • Positive Equity: If you have positive equity in your vehicle, the Participating Seller will issue you a check or a trade-in credit, as applicable, for the difference between the amount needed to clear the title (including any related fees) to your vehicle and the Instant Cash Offer. Your Participating Seller will assist you with the processing of the paperwork and payments necessary to settle your loan or lease obligations and to obtain a clear title to your vehicle. This process typically takes 10 to 14 business days following delivery of a vehicle to a Participating Seller, but it could take longer in some circumstances.

Release SUBMITTING YOUR INFORMATION TO RECEIVE AN OFFER, YOU AGREE NOT TO SUE SLIPPD LLC, ITS AFFILIATES, ITS SERVICE PROVIDERS, OR ITS OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS (COLLECTIVELY, THE “RELEASED PARTIES”) FOR, AND AGREE TO RELEASE AND HOLD HARMLESS THE RELEASED PARTIES FROM AND AGAINST, ANY AND ALL CLAIMS RELATING TO OR ARISING OUT OF ANY VEHICLE SALE OR INSTANT CASH OFFER TRANSACTION THAT YOU ENTER INTO WITH A DEALER IN CONNECTION WITH THE INSTANT CASH OFFER PROGRAM. IN THE EVENT THAT ANY CLAIMS OR DISPUTES ARISE OUT OF SUCH A TRANSACTION, YOU AGREE TO LOOK SOLELY TO YOUR PARTICIPATING DEALER FOR YOUR REMEDY AND NOT TO THE RELEASED PARTIES.

VI. GUIDELINES FOR REVIEWS

We may provide you, either on the website, mobile app, or by a 3rd party, the right to leave a review or rating of the services offered. Said review or rating requires that you:

  • Should have firsthand experience with the person/entity being reviewed and based on genuine experiences with verifiable information;
  • Do not contain any offensive, abusive, racist, profanity-laden language;
  • Do not reference discriminatory language or references related to religion, race, gender, national origin, age, marital status, sexual orientation, or disability;
  • Do not include references to illegal activity;
  • Do not post negative reviews as part of a scheme working with a competitor of ours;
  • Do not make any suggestions or conclusions as to the legality of our services, products, or conduct;
  • Do not post any false or misleading comments about your experience with the website or our company; and
  • Do not organize a campaign encouraging others to post reviews, whether positive or negative.

In our sole discretion, we may decide to accept, reject, or remove reviews. Any reviews that include personal attacks, unrelated content, or false information will be rejected. Our responsibility is to screen reviews to ensure that any postings regarding the website and its services are accurate and verifiable. Any reviews made by you or other users of the website do not represent our opinions or statements of the services or our affiliates or partners. We do not assume liability, claims, or losses resulting from any review made on the website. By posting a review, you hereby grant us a perpetual, nonexclusive, worldwide, commercial, royalty-free, and assignable license (and sublicense ability) to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content relating to such reviews made.

VII. MOBILE APPLICATION LICENSE

If a proprietary mobile application is offered in connection to the services offered on the website (“mobile app”), the following will apply:

a. Use License

We grant you a revocable, nonexclusive, non-transferable, and limited license to install and use the mobile app to access the website and its services. Under such license, you agree that it is prohibited to conduct the following:

  • Except as permitted by applicable law, to decompile, reverse engineer, disassemble, attempt to derive source code, or decrypt any part of the mobile app;
  • Make any modification, adaptation, improvement, enhancement, translation, or derivative work from the mobile app;
  • Violate any applicable laws or regulations in connection with your use or access to the mobile app;
  • Remove, alter, or obscure any proprietary notice (including any notice of copyright or trademark) posted by us or the licensors of the mobile app;
  • Use the mobile app for any revenue-generating endeavor, commercial enterprise, or other purposes for which it is not designed or intended;
  • Allow the mobile app to be available over a network or other environment that permits access or use by multiple devices or users at the same time;
  • Use the mobile app for creating a product, service, or software that is, directly or indirectly, competitive with or in any way a substitute for the mobile app;
  • Use the mobile app to send automated queries to any other website or application for unsolicited use, commercial or non-commercial; and
  • Use any proprietary information provided by or through the use of the mobile app for the design, development, licensure, or distribution of any other applications, accessories, or other devices for use with the mobile app.

b. Apple and Android Devices

When using the mobile app on an Apple or Android device (“mobile platform”), the following will apply:

  • The license granted to you when using the mobile app is limited to a non-transferable license on a device that utilizes either of the mobile platforms, as applicable, in accordance with the usage rules set forth in the applicable mobile platform’s terms of service and any other applicable documents;
  • It is known that we are responsible for providing any maintenance and support services with respect to the mobile app in regard to updates made by the mobile platform and in its day-to-day use;
  • Any refund requests made by you from purchases made on the mobile app must be requested on the mobile platform in accordance with its refund policy. We cannot, on the website, assist in any refund request for payments made on the mobile app;
  • If the jurisdiction or governing law of the company or mobile app is located in the United States, you verify that:
    • You are not located in a country that is subject to a U.S. government embargo, or that has been designated by the U.S. government as a “terrorist supporting” country; or
    • You are not listed on any U.S. government list of prohibited or restricted parties;
  • You must comply with applicable 3rd party agreements that are used in combination with your wireless plan, network connection, or any other data service or device agreement;
  • You acknowledge that the mobile platforms used in connection with the mobile app are 3rd party beneficiaries in regard to this Agreement and that each mobile platform will have the right to enforce its terms and conditions regarding your access and activities when using the mobile app.

By using the app, you may be contacted via the in-app messaging by other Users. Users may restrict/block other users from communicating with them. User agrees that all messaging content be related to the buying or selling of vehicles. Advertising by the messaging feature is strictly prohibited. The mobile app may automatically download and install updates from time to time to improve the software.

VIII. COPYRIGHT POLICY

a. Intellectual Property Infringement

It is our duty to respect the intellectual property rights of others. Therefore, it is our policy to respond to any claim that infringes on any trademark, copyright, or other intellectual property protected under law.

If you are an owner of any protected intellectual property that you feel is being used without your authorization, you must submit notice to us by any of the contact details mentioned herein and include a detailed description of the alleged infringement. Notice may be submitted to legal@slippd.com or via mail to Slippd LLC, 22203 NE Osman Road, Battle Ground, WA 98604-9653.

If any request is made, and it is determined that you are not the owner of the intellectual property or do not have the authority to act on the owner’s behalf, you may be held accountable for damages which may also include costs related to attorneys’ fees for such misrepresentation.

b. DMCA Notice and DMCA Procedure for Copyright Infringement Claims

You may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing our company with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):

  • An electronic or physical signature of the copyright owner or a person authorized to act on behalf of the owner of the copyrighted work;
  • A description of the copyrighted work that you claim has been infringed, including the URL(s) where the copyrighted work exists or a copy of the copyrighted work;
  • Your contact details, including a personal name, address, phone number, and e-mail address;
  • A statement that the copyright infringement is not authorized and that the request to remove the copyrighted work is in good faith; and
  • A statement by you, with language that includes “under penalty of perjury,” that the information included in the infringement removal is accurate.

Upon receipt of a copyright infringement notification, we will take whatever steps are required to remove the copyrighted content from the website or the services. We reserve the right to terminate access for users who are found to be repeat infringers of copyright laws.

IX. INTELLECTUAL PROPERTY

Except as otherwise indicated, all source coding, databases, functionalities, software, graphic designs, and media of any kind (e.g., audio, video, text, photos, etc.), content, trademarks, service marks, logos, and copyrights are considered to be intellectual and proprietary information ("intellectual property”). Such intellectual information is under our ownership and protected by local, state, national, and international laws and will be defended.

No intellectual property is permitted to be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for commercial purposes without our express prior written permission.

X. USER OBLIGATIONS

You, as a user of the website or any of its services, agree to the following:

  • Any information used for registration purposes, if required, must be submitted in an accurate and completed manner;
  • If any information should change regarding your account, you agree to change it in a timely fashion;
  • You agree to promptly update any changes to your account information to ensure accuracy and acknowledge that failure to comply may result in the termination of your account;
  • You have the legal capacity to understand, agree with, and comply with this Agreement;
  • That you are not considered a minor in the jurisdiction where you reside or are accessing the website or its services;
  • That you will not access the website or its services through the use of bots, scripts, or any other use than the traditional manner as is intended; and
  • That you will use the website and its services in an authorized and legal manner in accordance with this Agreement.

In regard to any of the information submitted by you, if it should be deemed inaccurate, out of date, or incomplete, we reserve the right to terminate your access to the website or account and any future intended use.

We may suspend or terminate your account if you violate these Terms or any applicable laws. You will be notified and given an opportunity to appeal.

XI. USER ACCOUNTS

If our website allows the creation of a user account of any type, you agree to be responsible for safeguarding its information, including account data, connected e-mails, passwords, and any other personal information. If you are made aware of any breach or unauthorized use of the account, notify us as soon as possible. Furthermore, you agree not to disclose any password created with any 3rd party other than secured services used to assist with saving passwords on your behalf. If you forget your password, use the “Forgot Password” feature to reset it via your registered email address.

If the creation of a username is allowed when making an account, such username must be appropriate for public viewing and not violate any trademark, copyright, or other protected names or marks.

XII. SOCIAL MEDIA

As part of the website’s functionality, you may be able to link and connect a social media profile with your account for sharing information, logging into the website, or for any other reason that is in accordance with the terms of this Agreement and the social media company’s terms of use (“social media profile”).

If connecting a social media profile with the website, it is acknowledged that you may be required to disclose its login information or grant us access. Such disclosure or access is within the terms of use of the social media profile, and you understand that:

  • We may access, make available, and store (if applicable) any content that you have provided to and stored in your social media profile so that it is available on and through the website via your account, including without limitation any contacts;
  • We may submit and receive data, which may include personal information, to your social media profile upon its connection to the website;
  • That you have the ability, at any time, to disable the connection between the website and the social media profile; and
  • That the relationship between you and your social media profile is governed solely by its terms of use, and in no way does this Agreement amend your rights and responsibilities unless otherwise stated.

Due to the policies commonly mentioned in a social media company’s terms of use, we make no effort to review any content produced through the connection of a social media profile unless notified by other users, a 3rd party, or another event that triggers a review of the account.

Content shared through social media integrations must comply with the terms of this Agreement.

XIII. SUBMISSIONS

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the website (“submissions”) provided by you is public and is not considered confidential unless otherwise stated. Upon submissions posted on the website, it becomes our exclusive property along with all intellectual property rights, which we may use for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.

By posting your submissions, you agree to waive any rights to such submissions and acknowledge their transfer to us. In addition, you agree that after the posting of such submissions, there is no recourse. Therefore, you may not delete submissions to use them on another platform for your benefit or to reclaim their rights.

XIV. ADVERTISING & THIRD (3RD) PARTY WEBSITE AND CONTENT

Our website or services may contain links to 3rd party websites or services that are not owned or controlled by us. Therefore, we assume no responsibility for the content, privacy policies, terms of use, practices, services, experiences, activities, or any other acts by 3rd parties. You acknowledge that if you are to be re-directed or forwarded to such 3rd party website, you hold us harmless and free of liability for any action that should occur on such websites, which may or may not include damages, losses, or any other claims.

In the event that we host, display, recommend, or link to websites or services in exchange for a fee (“advertisements”), it shall be known that such websites and services are often not known to us and are provided via advertisement networks based on user data. We do not own or control such advertisements and assume no responsibility for the content, privacy policies, terms of use, practices, services, experiences, activities, or other acts. Our only affiliation with such advertisements is the payment per display, clicks, or any additional monetary benefit in accordance with its terms and conditions or affiliate terms.

Any advertisements used are subject to the Digital Millennium Copyright Act (“DMCA”) policies. There will be no refund or compensation related to a DMCA takedown of said advertisements. Our relationship with advertisers begins and ends with us providing space for the placement of such advertisements.

XV. SITE MANAGEMENT

To ensure the best experience for all users of our website and services, we reserve the right, in our sole discretion, to do the following:

  • To monitor our website, services, and any other content for violations by users of this Agreement;
  • To take appropriate actions against our users, including legal action, for those who may have violated this Agreement or have attempted to defraud or cause harm to other users;
  • To refuse, restrict, limit, disable, or remove any and all files and Content which, due to excessive size limits or other properties, are burdensome to our systems or other users; and
  • To otherwise manage our website and services in such a way as to protect our rights and property and to encourage the optimal running of said websites and services.

XVI. PRIVACY POLICY

Your access to and use of our website or services is conditional upon your acceptance of our privacy policy. Our privacy policy describes our rules and procedures on the collection, use, and disclosure of your personal information and details your privacy rights and how the law protects you and such data. It is recommended for all users to read to know their rights.

We maintain the right to store certain data that you have transmitted by the use of the website or any of our services. You are solely responsible for the data you transmit and how it relates to any activity you have undertaken when using the website and any of its services. Therefore, you agree that we have no liability to you for any loss, breach, or corruption of any data and hereby waive any right of action against us that may or may not arise from such loss, breach, or corruption.

XVII. TERMINATION

We may terminate or suspend your account for any reason and at our sole discretion. If your account is suspended or terminated, we may or may not provide prior notice. Upon termination, your access to the website and/or services will cease immediately.

If you wish to terminate your relationship with us, such termination can be made by simply discontinuing your use of the website and its services.

XVIII. GOVERNING LAW

The laws governing the company’s jurisdiction, mentioned in Section 1(a) of this Agreement, shall govern this Agreement, including your use and access to the website and services. Your use of this website, services, and any mobile app may be subject to other local, state, national, and international laws.

XIX. DISPUTE RESOLUTION

If you should raise any dispute about the website, its content, or any of the services offered, it is required first to attempt to resolve the dispute formally by contacting us. To initiate mediation, you must contact us at mediation@slippd.com within 30 days of the dispute arising.

a. Mediation

If a dispute cannot be agreed upon by the parties, it shall be moved to mediation for a period of 30 days with at least 10 hours to be committed by each party in accordance with the procedures of the United States Arbitration & Mediation. All costs related to said mediation shall be shared equally by both parties.

b. Arbitration

If the dispute cannot be agreed upon during the mediation period, then the dispute will be submitted to binding arbitration in the jurisdiction of governing law. All disputes shall be resolved in accordance with the laws of the State of Washington. Arbitration shall be presided over by a panel of three: One selected by each party and one selected by the consent of both parties. The prevailing party shall be entitled to recover their attorney’s fees and costs at the conclusion of Arbitration.

We maintain the right to bring proceedings regarding the substance of any dispute in the courts of the country where you or we reside.

XX. “AS-IS” DISCLAIMER

It is recognized to you, as a user of the website and any services offered, that they are provided on an “as-is,” “where is,” and “as available” basis, including faults and defects without warranty.

To the maximum extent permitted under applicable law, the company, on its own behalf and those of its affiliates, licensors, and service providers, expressly disclaims all warranties, whether express, implied, statutory, or otherwise, with respect to the said website and any services offered, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of the course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, we provide no warranty or undertaking, and make no representation of any kind, that the content or any services provided will meet your requirements, achieve any intended results, be compatible or work with any other software, applications, systems, devices, or services, including operating without interruption, or meet any performance or reliability standards or be error and bug-free from any defects that can or will be corrected.

Without limiting the foregoing, neither we nor any of our providers make any representation or warranty of any kind, express or limited, in regard to the following:

  • The operation or availability of the website or any services, or the information content, and materials or products included herein;
  • The website or any services being uninterrupted or bug-free;
  • The accuracy, reliability, or currency of any information or content provided through the website or services;
  • The website or any services, servers, content, or e-mails sent on behalf of our company is free of viruses, scripts, trojan horses, worms, malware, timebombs, or any other harmful code; and
  • The Company is not liable for any data loss due to server downtime or software errors.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on the applicable statutory rights of a consumer. Therefore, some or all of the above exclusions and limitations may not apply to you. The exclusions and limitations outlined in this section will be applied to the greatest extent under applicable law.

To the maximum extent permitted by law, The Company will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of Slippd LLC services.

XXI. INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless, including any of our subsidiaries, agents, or affiliates and our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any 3rd party due to or arising out of the following:

  • Our content;
  • Use of the website or any of our services;
  • Not able to use the website or any of our services;
  • Any breach of this Agreement;
  • Any breach of representations and warranties set forth in this Agreement;
  • Any violation of the rights of a 3rd party, including but not limited to intellectual property rights; and
  • Any overt harmful act toward any other user of the website or its services.

Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We agree to use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

XXII. NOTICES

Except as explicitly stated otherwise, any notices sent to us must be sent to the e-mail mentioned in Section 1 of this Agreement. Any notices sent to you regarding any communication that must be sent in accordance with this Agreement will be sent to the e-mail registered to any account created on the website.

The Company may update its services and these terms and conditions from time to time. Material changes will be communicated to you via email or through our website.

If notice is required to be sent via standard mail for legal or other purposes, the mailing address in Section 1 of this Agreement should be used.

XXIII. ELECTRONIC MEANS

When accessing the website or any of its services, sending e-mails, online forms, esignatures, or any type or kind of electronic records or communication, you consent that all agreements, notices, disclosures, and other communications we provide to you in such manner satisfies any legal requirement that such communication should be in writing. You hereby agree that the use of such electronic means will be regarded as sufficient and be viewed as the same as its physical counterpart. Furthermore, you hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records.

XXIV. USER DATA

User data will be retained for as long as necessary to provide the services as described herein or with any SLIPP’D website, or as required by law, whichever is longer. User data will be retained for a minimum of one year or as required by applicable law.

We are in compliance with the Children’s Online Privacy Protection Act (COPPA) and do not knowingly collect personal information from children under 13 years of age without written parental consent.

Users may request the deletion of their data by contacting support@slippd.com

XXV. CALIFORNIA USERS

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in any of the methods below:

Mail
1625 North Market Blvd, Suite N 112,
Sacramento, California
95834

Telephone
(800) 952-5210
(916) 445-1254

XXVI. EUROPEAN UNION (EU) USERS

If you are a European Union (EU) resident, consumer, or user, it is recognized that you are entitled to specific protections on how your personal information is collected. We, in our privacy policy, attempt to be in accordance with such rules and regulations.

XXVII. UNITED STATES FEDERAL GOVERNMENT END-USER PROVISIONS

If you are a user acting on behalf of the U.S. federal government, our website and its services are treated as a “commercial item” as defined under 48 C.F.R. § 2.101.

XXVIII. MISCELLANEOUS

This Agreement and any policies or operating rules posted by us, on the website, or through any services or in respect to such constitute the entire Agreement and understanding between you, as a user, and us, as a company. Our failure to exercise or enforce any right or provision of this Agreement will not operate as a waiver of such right or provision. This Agreement operates to the fullest extent permissible by law in accordance with the jurisdiction where we are located and to the protections that you, as a user, are entitled to in your jurisdiction. We reserve the right to assign any or all of our liabilities, services, and obligations to another party at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by an event beyond our reasonable control.

If any provision, section, clause, or part of this Agreement is determined to be unlawful, void, or unenforceable, that said portion of this Agreement is determined to be severable and does not affect the validity and enforceability of any remaining language. These terms and conditions constitute the entire and final agreement between the User and the Company.

It is understood that this Agreement does not create a joint venture, partnership, employment, or agency relationship between you and us, the website, or any of its services. You agree that this Agreement will not be construed against us by virtue of having drafted and published on the website for your review. Therefore, you agree to waive any and all defenses that may have been assumed under this Agreement and the lack of signing by any party hereto.

If this Agreement has been translated, you agree that its original English text shall prevail in the case of a dispute.